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Oil Change Pricing and the Real Value

2/23/2014

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Jennifer and I believe that it's important that we give our customers the best service possible, at the best possible price. We spent a lot of time considering what our pricing should be. So with careful consideration, we decided that our oil change service should start at $35.95. We considered the pricing for doing it yourself as the greatest comparison. With the average ticket price at any other brick-and-mortar facility being more than our price, we know that the time savings alone makes our value far above theirs. After all, consider:

  1. No waiting to get in for service
  2. No waiting in a waiting room while being serviced
  3. No hassle of trying to get in on a weekend
  4. No hassle of a salesperson trying to cover shop expenses by upselling
  5. No 'courtesy' shuttles or loaner cars that are never on time or quite what you expected.
Instead, this is what we do:

  1. We come to where you are so you can keep doing what you are doing
  2. We communicate electronically to keep you informed without interrupting
  3. We maintain professional certification and business coverage to cover your interests
  4. We are clean, courteous and professional
  5. We take pictures of what we recommend so that you are informed
  6. We won't sell just to push our tickets up
Since we don't have the overhead of a shop, we can succeed without burdening our customers. At $35.95, we cover the assumed $15.00 for materials, the assumed $10.10 for fair labor and another $10.00 for performing a service call. Consider the price of a service call from a plumber, electrician, heating or cooling expert, or just about any other service provider, and we think our customers will agree that our price has exceptional value!

This is just part of an article I wrote on Hubpages. To view the whole article, just click this link:
powers1205.hubpages.com







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Oil changes that come to you means NO MORE WAITING!

2/12/2014

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As our website states, we come to you. But what does that mean and what do we do? We know that every vehicle on the road requires oil changes. Everyone who owns a car knows that they need to do oil changes. The question becomes, where do you go and why?

First, I think most people are financially motivated. A lot of people bite at the cheap oil change so they can save money. Most people think, "What does it matter? An oil change is an oil change, right?" The answer to that is double-edged. Yes and no. Yes, no matter where you go, oil is drained and a filter is removed. New oil is installed and a new filter is installed. Boom, you're done! No, it's not always done correctly. The drain plug that is removed and reinstalled at every service becomes worn. This should be inspected at each service. Also, if it is overtightened, it can damage the oil pan. This can lead to the need for additional repairs.


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Overheating and no heat in cars can be tricky to diagnose

2/8/2014

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A call from a friend reminded of a common winter time concern. What do I do if my car is overheating but I don't feel much heat from the vents?

First, looking at the the system. In a simple statement, coolant is circulated around the engine to pull heat away from the engine. When it reaches a certain temperature, the thermostat opens and the coolant flows into the radiator to help cool the fluid. The heater core in the dash allows warm coolant to flow into the passenger compartment to give you heat. The water pump creates the flow as it's spun by the drive belt. Regardless of how much modern technology goes into vehicles, not much has changed with this basic system. At this time, there is no tool that can simply diagnose the cooling system issues.

Diagnosing the system starts with a visual inspection. First the level of coolant needs to be determined. Low levels of fluid means that there is less fluid to carry the heat away from the engine, or into the passenger compartment. If the fluid is low, then add fluid start the car, and see what happens. If you don't see any leaks, check the exhaust. Smoke color from the exhaust can tell you a lot. Black smoke is a fuel or ignition issue, blue smoke is burning oil, and excess white smoke is water or coolant. This can be a little harder to determine in the winter time. Pulling the engine oil dipstick can also tell you if your car is burning coolant because the oil will look slightly milky.



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    Erik and Jennifer are the owner/operators of Mobile Service Pros. We enjoy working with our customers and community.

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