I have spent some time cold calling local businesses this past couple weeks, and I think that there are some questions as to what a mobile oil change is and how it works. It seems that one of the biggest concerns is how this service will be done in a parking lot. So I will try to clarify.
This is an oil change that comes to you. No waiting in lines or waiting rooms. No coordinating rides or complimentary shuttles. We come to you. Ideally, we come to your workplace. We can come to your home or any other place, but the workplace is somewhere that your least likely to need your vehicle while your there. Going to the home in the evening can reduce your freedom and flexibility of going somewhere while the vehicle is being serviced. Also, there is some noise from an air compressor as the vehicle is serviced. For most people, this isn't an issue at work, but could be bothersome at home. However, if that is most convenient for you, we would gladly be there.
The type of service we perform is called a top-down oil change. This is where the oil is evacuated from the vehicle through the engine oil dipstick tube. Considering that the dipstick tube is an accurate measure of how much oil is in the vehicle, it makes it simple to sufficiently remove the oil from that same tube. The tube goes directly to the oil pan which holds all the oil when the car is not running. The old fashioned way of doing it is to go under the car and remove a bolt and let oil pour out and splashing everywhere. Also, is that bolt fails, which they often do, it can cause other unexpected issues. On the other hand, if my extractor fails, I simply reinstall your dipstick, top off the oil, and let you know when I can be back with a new machine so as to perform your service completely. No damaged bolt, no damaged oil pan, no stranded car because all the oil drained out.
In some cases, I may have to go under the vehicle to remove an oil filter. If this is the case, I prefer to use 12,000 lbs rated ramps. This way, all I have to do is move the car back 3 feet, put the ramps in front of the wheels, drive forward and chock the rear wheels. This allows me to gain access without using a jack that can sometimes damage the underside of a vehicle. Also, in a parking spot, a jack can be an awkward tool that can create door dings and scratches.
These are just a couple of things we do to help set us apart. We went your oil change and service to be something that you look forward to. It should be a great opportunity to care for your transportation. It shouldn't be a dreaded experience that you have to continually put off because it's just not convenient.
Erik and Jennifer are the owner/operators of Mobile Service Pros. We enjoy working with our customers and community.